---
title: How to Create a Customer Account
description: Adding a Customer Account to Sendmarc
---

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# How to Create a Customer Account

## Adding a Customer Account to Sendmarc

In order for you to logically separate your customer's data, you need to create an account for each customer.

In order to create customer accounts, you will need to have the **Partner Administrator** role and permissions.

1. Navigate to [https://portal.sendmarc.com/](https://portal.sendmarc.com/)
2. Click "Account Administration".![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-26-2024-08-31-03-6626-AM.png?width=688&height=382&name=image-png-Apr-26-2024-08-31-03-6626-AM.png)
3. Click "Accounts".   
   ![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-26-2024-08-32-59-4538-AM.png?width=688&height=382&name=image-png-Apr-26-2024-08-32-59-4538-AM.png)
4. Click "add".  
   ![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-26-2024-08-33-34-0006-AM.png?width=688&height=384&name=image-png-Apr-26-2024-08-33-34-0006-AM.png)
5. Type your new account name.  
   ![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-26-2024-08-34-14-8069-AM.png?width=688&height=387&name=image-png-Apr-26-2024-08-34-14-8069-AM.png)
6. Type an email address for this account.  
   *This email account does not have to exist but must be unique inside of Sendmarc.*
7. Click on "Package"  
   ![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-26-2024-08-36-30-5678-AM.png?width=688&height=388&name=image-png-Apr-26-2024-08-36-30-5678-AM.png)
8. Select your relevant Package type.  
   ![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-26-2024-08-37-03-6485-AM.png?width=688&height=383&name=image-png-Apr-26-2024-08-37-03-6485-AM.png)
9. Click "Status"  
   ![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-26-2024-08-37-43-5467-AM.png?width=688&height=384&name=image-png-Apr-26-2024-08-37-43-5467-AM.png)
10. Click "Active"  
    ![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-26-2024-08-38-48-2285-AM.png?width=688&height=383&name=image-png-Apr-26-2024-08-38-48-2285-AM.png)
11. Click "SAVE"  
    ![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-26-2024-08-39-13-5030-AM.png?width=688&height=388&name=image-png-Apr-26-2024-08-39-13-5030-AM.png)

 The account will now be created and will appear in the account list on the left. Click the 'View User' button to create your first user for this account. This process is detailed [here](https://help.sendmarc.com/how-to-create-users?hsLang=en).

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