Zoho People SPF and DKIM Setup

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. These instructions will help you configure the email authentication protocols.

Table of what Authentication services this service supports:
SPF
DKIM
No
Yes

Prerequisites

Before performing email authentication on Zoho People, it is necessary to add and verify your domain. Domain verification in Zoho People can be done in two ways.

TXT Method:

In this method, you will create a TXT record in your DNS manager with the provided values.
  1. Login to your domain hosting site where your DNS is hosted.
  2. Open the DNS management page to add a record.
  3. Select the TXT Method as your type of domain verification in the DNS management page.
  4. Create a TXT record in your DNS with the name (alias/host/TXT) as '@' or leave a blank space.
  5. Enter the values (point to/destination) section of your DNS management page as shown in your screen.
  6. Click Save Record or Add Record.

It may take a while for the record to be created. Wait for it.
  1. Now login to your Zoho People account.
  2. From your home page, go to Settings > Organization > Domains. Once the mentioned steps are completed, you can click Verify at the bottom of the popup.
Your domain has now been successfully verified in Zoho People using TXT method.

CNAME Method:

In this method, you will create a record in your DNS manager with a CNAME provided in Zoho People.
  1. Login to your domain hosting site where your DNS is hosted
  2. Open the DNS management page to add a record
  3. Select the CNAME Method as your type of domain verification in the DNS management page
  4. Create a record in your DNS with the name (alias/host/CNAME) as displayed on your screen.
  5. Enter the value (points to/destination) section of your DNS management page as displayed on your screen.This value differs with different domains.
  6. Click Save Record or Add Record.
It may take a while for the record to be created. Wait for it. Now login to your Zoho People account.
  1. From your home page, go to Settings > Organization > Domains. Once the mentioned steps are completed, you can click Verify at the bottom of the popup.
Your domain has now been successfully verified in Zoho People using CNAME method.

Zoho People DKIM Setup

  • Steps to configure DKIM for a domain or from address
  1. Navigate to Settings > Domains under General
  2. Click Get under DKIM Details.
  3. Update the DKIM data in DNS as a TXT record.
  4. Once the TXT is added successfully, allow some time for the changes to be reflected in the DNS servers.
  5. Ensure DKIM data has been updated properly. This may take a while.
  6. Click Get under DKIM Details once more to confirm.
 

Official Documentation

https://www.zoho.com/people/help/adminguide/overview-orgsettings.html#domains

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