---
title: User Settings & Permissions
description: Manage and configure users and their access
---

[Skip to content](https://help.sendmarc.com/user-settings#main-content)

English

Show submenu for translations

[Log a New Ticket](https://help.sendmarc.com/kb-tickets/new?hsLang=en)

[![Sendmarc-Logo-Dark.png\]](https://help.sendmarc.com/hs-fs/hubfs/Sendmarc-Logo-Dark.png?height=24&name=Sendmarc-Logo-Dark.png)](https://help.sendmarc.com?hsLang=en)

- [Home](https://help.sendmarc.com/)
- [View Tickets](https://connect.sendmarc.com/tickets-view)
- [Provide Product Feedback](https://sendmarc.notion.site/29c84b281bbf80868e2fc569ede1b8be?pvs=105)

Open main navigation

Close main navigation

- [Home](https://help.sendmarc.com/)
- [View Tickets](https://connect.sendmarc.com/tickets-view)
- [Provide Product Feedback](https://sendmarc.notion.site/29c84b281bbf80868e2fc569ede1b8be?pvs=105)
- English
  
  Show submenu for translations
- [Log a New Ticket](https://help.sendmarc.com/kb-tickets/new)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Sendmarc Help Center | DMARC & Email Security Support](https://help.sendmarc.com/?hsLang=en)
2. [Portal Guides](https://help.sendmarc.com/portal-guides?hsLang=en)
3. [User Management](https://help.sendmarc.com/portal-guides?hsLang=en#user-management)

# User Settings & Permissions

## Manage and configure users and their access

#### User Properties

The User Properties page shows you information about the selected user:

- User Name
- Email Address
- Role
- Two-Factor Authentication Status

![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-16-2024-11-56-43-5627-AM.png?width=670&height=489&name=image-png-Apr-16-2024-11-56-43-5627-AM.png)

#### User Activity Log

The User Activity Log displays information about the actions this specific user has performed.

![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-16-2024-12-03-05-3325-PM.png?width=670&height=242&name=image-png-Apr-16-2024-12-03-05-3325-PM.png)

- User Login Events
- Account Creation Events
- Account Deleted Events
- Account Moved Events
- Domain Created Events
- Domain Updated Events
- Domain Deleted Events
- Domain Moved Events
- DMARC Settings Created
- SPF Settings Created
- DKIM Settings Created
- DMARC Settings Updated
- SPF Settings Updated
- DKIM Settings Updated
- MTA-STS TLS Settings Updated

#### User Change Log

The User Change Log display any changes to user-specific settings

![](https://help.sendmarc.com/hs-fs/hubfs/image-png-Apr-16-2024-12-15-17-5317-PM.png?width=670&height=344&name=image-png-Apr-16-2024-12-15-17-5317-PM.png)

- User Created
- Role Added
- Password Reset
- User Updated
- User Deleted

### **User Roles**

**Account Type Roles:**

- Account Viewer
- Account User (*Default User Permissions*)
- Account Administrator

**Partner Type Roles:**

These roles are only available when the account is on a Partner Administrator Privilege Level or higher.

- Partner Viewer
- Partner Administrator
- Partner Project Engineer

**Distributor Type Roles:**

These roles are only available when the account is on a Distributor Privilege Level.

- Distributor Administrator

Your user profile may have additional permissions or restrictions based on Account Plan and User Permissions.

### Partner Super Administrator

**Partners**: view and edit own partner. View, add, edit, and delete sub-partners

**Accounts**: view, add, edit, and delete partner and sub-partner accounts

**Users**: view, add, edit, delete, and login as partner and sub-partner account users

**Domains**: view, add, edit, and delete partner and sub-partner account domains

**Reporting**: view all

### Partner Administrator

**Partners**: view and edit partner

**Accounts**: view, add, edit, and delete partner accounts

**Users**: view, add, edit, delete, and login as partner and account users

**Domains**: view, add, edit, and delete partner and account domains

**Reporting**: view all    

### Partner Project Engineer

**Partners**: view partner

**Accounts**: view, add, edit, and delete customer accounts

**Users**: view, add, edit, delete, and login as customer users

**Domains**: view, add, edit, and delete customer domains

**Reporting**: view all 

### Account Administrator

**Accounts**: view and edit account

**Users**: view, add, edit, delete, and login as account users

**Domains**: view, add, edit, and delete account domains

**Reporting**: view all

### Account User

**Accounts**: view account

**Users**: view and edit account users (except user roles)

**Domains**: view, add, edit, and delete account domains

**Reporting**: view all

### Account Viewer

**Accounts**: view account

**Users**: view account users

**Domains**: view account domains

**Reporting**: view aggregate reports

### Need Help?

support@sendmarc.com is standing by to assist!

- [Portal Guides](https://help.sendmarc.com/portal-guides?hsLang=en#main-content)

    - [Dashboards & Reports](https://help.sendmarc.com/portal-guides?hsLang=en#dashboards-reports)
    - [Data Interpretation](https://help.sendmarc.com/portal-guides?hsLang=en#data-interpretation)
    - [Domain Management](https://help.sendmarc.com/portal-guides?hsLang=en#domain-management)
    - [Account Management](https://help.sendmarc.com/portal-guides?hsLang=en#account-management)
    - [User Management](https://help.sendmarc.com/portal-guides?hsLang=en#user-management)
    - [On-Demand MSP](https://help.sendmarc.com/portal-guides?hsLang=en#on-demand-msp)
    - [Breach Detection](https://help.sendmarc.com/portal-guides?hsLang=en#breach-detection)
- [Partner Portal Guides](https://help.sendmarc.com/partner-portal-guides?hsLang=en#main-content)

    - [Partner Tools](https://help.sendmarc.com/partner-portal-guides?hsLang=en#partner-tools)
- [Other](https://help.sendmarc.com/other?hsLang=en#main-content)

    - [Scripts](https://help.sendmarc.com/other?hsLang=en#scripts)
- [Integrations](https://help.sendmarc.com/integrations?hsLang=en#main-content)

    - [Abnormal](https://help.sendmarc.com/integrations?hsLang=en#abnormal)
    - [ConnectWise](https://help.sendmarc.com/integrations?hsLang=en#connectwise)
    - [Acronis](https://help.sendmarc.com/integrations?hsLang=en#acronis)
    - [HaloPSA](https://help.sendmarc.com/integrations?hsLang=en#halopsa)
    - [Autotask (Datto) (Kaseya)](https://help.sendmarc.com/integrations?hsLang=en#autotask-datto-kaseya)

[![Chill listening crop-3](https://help.sendmarc.com/hs-fs/hubfs/Sendmarc-Logo.png?width=139&height=24&name=Sendmarc-Logo.png "Chill listening crop-3")](https://sendmarc.com/)

Copyright © 2025, Sendmarc