Keap is a private company that offers an e-mail marketing and sales platform for small businesses, including products to manage customers, customer relationship management, marketing, and e-commerce. It is based in Chandler, Arizona.


Table of Contents
  1. Keap SPF Setup
  2. Keap DKIM Setup


1. Keap SPF Setup


The need for enabling SPF for Infusionsoft lies in the fact that unless you specify Infusionsoft as your legitimate sending source, emails sent using it will fail SPF authentication on the receivers’ end. In order to ensure email deliverability, learn how to configure SPF authentication.  


For adding Keap to existing SPF record
v=spf1 include:infusionmail.com ~all


2. Keap DKIM Setup


The signing of DKIM happens automatically inside Infusionsoft using a CNAME record that is placed in your DNS, so you don’t need to worry about dealing with the details. Infusionsoft takes care of signing all of your outbound emails with DKIM for you. This ensures that all email sent from your domain is legitimate and untampered with.


em._domainkey.clientDomain.com
dkim.infusionmail.com