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      Atlassian SPF & DKIM Setup

      These instructions will help you to set-up email authentication protocols: DKIM and SPF on Atlassian platform.

      Atlassian is a software company that specializes in developing products for software developers, project managers, and teams. Founded in 2002 by Mike Cannon-Brookes and Scott Farquhar, the company has grown to become a major player in the enterprise software space. Atlassian is best known for its collaboration, project management, and software development tools, which are used by organizations of all sizes around the world.

       Protocols that Atlassian supports:
      SPF
      DKIM
      Yes
      Yes

       

      Atlassian Email Setup

      1. Go to admin.atlassian.com. Select your organization if you have more than one.
      2. Select Settings > Emails.
      3. Select the Email domains tab.
      4. Select See DNS records for the domain you want to manage. You’ll see 5 or 6 DNS records.
      5. Open your domain provider and find the screen where you can add DNS custom records. These records are added to the same domain that you’ve added in admin.atlassian.com.
      6. Create custom records in your domain provider by copying and adding the name and value for each DNS record. Refer to the table below for more details about how to add them.
      7. Save these records in your domain provider.
      8. Return to the Email domains tab, and select See DNS records.
      9. Select Run DNS records check or Close.
      Run DNS records check initiates the check immediately. It may take a few seconds for this check to complete. If you choose to close, we’ll still run a check 24 hours from the time you add your email domain.

      Type

      How to add

      CNAME (DKIM1 and DKIM2)

      1. Copy the name and record value for both to your domain provider.

      2. Select CNAME as the DNS record type.

      BOUNCECNAME

      1. Copy the name and record value to your domain provider.

      2. Select CNAME as the DNS record type.

      TXT

      1. Copy the name and record value to your domain provider.

      2. Select TXT as the DNS record type.

      Official Documentation: